IT Infrastructure & Network Support Engineer

Bright Konadu

Paris, France

IT Infrastructure and Network Support Engineer with 5+ years of hands-on experience across systems administration, network infrastructure, Windows Server, Active Directory, Wi-Fi deployment, troubleshooting, structured cabling and end-user support. Experienced in education, healthcare, commercial environments and freelance field engineering in France. Based in Paris and preparing to begin an MSc in Cybersecurity Management at ECE Paris in October 2026. Seeking IT infrastructure, network engineering, systems administration, technical support and alternance opportunities in France.

konadubright024@gmail.com +33 7 59 50 78 77 LinkedIn GitHub

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Career

Experience

Freelance IT Consultant & Field Network Engineer

Self-employed

2026 - Present

France

Freelance

Provide on-site field engineering and remote-hands support for infrastructure assignments in France.
Perform rack-and-stack work, server hardware replacement, structured cabling, patching, labeling and network-device installation.
Install and support routers, switches, wireless access points and associated peripherals under remote implementation guidance.
Carry out desktop support, hardware troubleshooting, device replacement, connectivity checks and post-installation validation.
Document work with device inventories, cable and port labels, before/after photographs and handover information.

Freelance IT Consultant & Field Network Engineer

Self-employed

2019 - 2025

Ghana

Freelance

Delivered network infrastructure, structured cabling, Wi-Fi, CCTV and technical-support projects for educational and commercial clients.
Kwasi Oppong Schools: deployed 64+ CCTV cameras across two locations together with Wi-Fi and structured LAN infrastructure.
Ghanaian German International School: installed Arlo security cameras integrated with Wi-Fi and LAN connectivity.
Lucienne Community School: implemented a complete Wi-Fi and LAN solution.
Completed 10+ infrastructure and security projects across client sites.

Senior IT Technician - Infrastructure & Systems

USTED (formerly AAMUSTED)

August 2022 - September 2025

Kumasi, Ghana

Full-time

Managed and supported IT infrastructure serving 500+ staff and 40,000+ students across multiple campus buildings.
Administered Windows Server 2012/2016/2019, Active Directory, user accounts, Group Policy, backups and systems monitoring.
Deployed 30+ Ubiquiti access points and 5 M5 point-to-point links across campus environments.
Designed and implemented LAN and Wi-Fi infrastructure for a 1,500-seat lecture block.
Supported LAN/WAN operations, switching, wireless connectivity, endpoint troubleshooting and telecommunications services.
Monitored server performance using SCOM and resolved infrastructure issues proactively.
Supported Sisco Topaz financial software and delivered Zoom/Teams conferencing setup and user training.

IT Technician & Network Support / NHIS Claims Officer

Sunyani Road Church of Christ Mission Hospital

October 2024 - September 2025

Kumasi, Ghana

Part-time

Designed and supported hospital LAN/Wi-Fi infrastructure, including structured cabling and endpoint connectivity.
Administered the Windows Server environment and provided technical support for patient-care systems and users.
Maintained security configurations and protected sensitive healthcare information during day-to-day IT operations.
Handled NHIS claims processing using the ClaimIt application while maintaining data integrity.

IT Technician (National Service)

USTED (formerly AAMUSTED)

September 2021 - August 2022

Kumasi, Ghana

National Service

Assisted with Cisco network equipment, routing and switching tasks and campus connectivity support.
Supported Windows Server and Active Directory administration, including user-account management.
Provided tier 1 and tier 2 technical support across multiple departments.
Set up and operated Zoom and live-streaming equipment for meetings, viva examinations and online events.
Performed preventive maintenance and troubleshooting on IT systems and peripherals.

IT Technician

Seneps Data Solutions

2016 - 2021

Kumasi, Ghana

Part-time

Diagnosed and repaired desktop, laptop, peripheral, hardware and software issues for clients.
Installed and configured LAN networks for small businesses.
Provided end-user support, system configuration, preventive maintenance and troubleshooting across client sites.

Freelance Graphic Designer

Self-employed

March 2017 - Present

Ghana / Remote

Freelance

Created book covers, banners, social-media graphics and marketing materials using Adobe Photoshop and Canva.
Completed 500+ design projects for Copy Doctor Publications and other clients.

Field Work

France Field Engineering

Individual photos from hands-on network infrastructure, data-centre support, rack work, connectivity checks, and field preparation in France. Sensitive labels are obscured where visible.

Field-work photos

Data Centre Aisle

On-site infrastructure support in a server environment.

Data Centre Support

Field engineering work in a secured infrastructure environment.

Data Centre Rack Work

Hands-on support beside live rack infrastructure.

Rack & Server Support

Server and network equipment support inside a data-centre rack.

Infrastructure Cabinet

On-site work around densely populated server and network cabinets.

Field Toolkit

Cabling, adapters, console leads, test tools, and installation accessories.

Network Installation Tools

Prepared equipment for structured cabling and field intervention.

Nokia / Infoblox Connectivity

ONT/router connectivity and cabling checks with sensitive labels obscured.

Nokia ONT Pair

Network device installation and physical connectivity verification.

Rack PDU & Cabling

Rack-mounted power distribution, servers, and managed cable runs.

Site clips

Rack preparation

Cabling installation

Equipment check

GitHub & Live Projects

Code, Websites, and Deployed Work

A compact view of current public GitHub work and live digital projects.

View GitHub profile

Multi-product SaaS Platform

TouteGestion

A multi-tenant business management platform bringing together school management, accounting, HR & payroll, hospitality, salon/services, documents, payments and central platform administration. Built for organisations in Ghana, France and wider international markets.

TypeScriptNext.jsSupabaseVercelMulti-tenant SaaS

Live site

Education SaaS

TouteGestion School Management

A production school-management application for multiple independent school tenants, covering students, teachers, assessments, fees, accounting integration, HR links, inventory, reporting, help/support and organisation-level access controls.

Next.jsSupabaseMulti-tenantSchool ERPReporting

Live site

Financial Management SaaS

TouteGestion Accounting

An international-ready accounting application covering journals, cash books, funding-source allocation, bills and claims, treasury, reconciliation, financial reporting, imprest, student credits, role separation and audit-focused workflows.

AccountingRBACAuditMulti-currencySaaS

HR & Payroll SaaS

TouteGestion HR & Payroll

A standalone HR and payroll product for employee records, payroll processing, loans, configurable pay setup, country/currency rules, statutory updates, bank advice and role-based organisational workflows.

HRISPayrollRBACMulti-countryReporting

Community Platform

Ghana Youth United France

A digital platform for Ghana Youth United France with community information, events, cultural updates, membership communication and public-facing resources for Ghanaians living in France.

Next.jsCommunityEventsResponsive UI

Live site

Portfolio & Career Site

BritTech Professional Profile

My professional portfolio for IT infrastructure, network engineering and field support, featuring bilingual profile content, work-site media, project showcases, services and downloadable CV/profile documents.

TypeScriptNext.jsTailwind CSSVercel

Live site GitHub repo

Association Website

ProWIFETA Website

A responsive website for a women-in-fashion education and training association, with mission content, leadership, gallery, events, membership calls-to-action and public updates.

ReactJavaScriptResponsive UISEO

Live site GitHub repo

Hospitality Operations SaaS

TouteGestion Hospitality

An operations platform for hospitality teams, including spreadsheet-driven data import, room/cleaning workflows, assignment management and operational reporting within the wider TouteGestion ecosystem.

HospitalityOperationsWorkflowSaaS

Local Services Marketplace

TouteGestion Salon & Services

A salon and local-services product evolving from appointment and customer management into a broader marketplace for beauty, wellness and other local service providers.

MarketplaceAppointmentsServicesSaaS

Expertise

Skills

Networks & Infrastructure

TCP/IP, DNS, DHCPVLANs & SubnettingSwitching & RoutingCisco NetworkingUbiquiti UniFi / M5LAN/WANVPNWi-Fi DeploymentStructured CablingRack & StackFibre & Copper TestingWiresharkNmap

Systems & Security

Windows Server 2012/2016/2019Active DirectoryGroup Policy / OU ManagementMicrosoft 365VMwareProxmoxSystem Backups & Disaster RecoveryFirewall ConfigurationInfrastructure HardeningCybersecurity & Ethical HackingCCTV Systems

Support & Field Engineering

IT Support & Troubleshooting L1/L2Remote HandsServer Hardware ReplacementDesktop SupportNetwork Device InstallationAccess Point InstallationCabling & LabelingHardware Diagnosis & RepairVendor CoordinationTechnical Documentation

Tools & Platforms

SCOM/SCCMPuTTYCisco Packet TracerGNS3TryHackMeGit / GitHubWindows 10/11Zoom / TeamsNHIS ClaimIt

Additional Digital Skills

Next.js / ReactHTML / CSSWordPressAdobe PhotoshopCanvaAI-assisted development workflows

Qualifications

Certifications & Training

Introduction to Network Routing

LinkedIn Learning · 2025

Cybersecurity & Ethical Hacking Training

Network Walks Academy · 2022

CCNA Routing & Switching Training

Cisco Networking Academy · 2019

Networking Essentials

Cisco Networking Academy · 2018

Qualifications

Credential list

Introduction to Network Routing

LinkedIn Learning · 2025

Cybersecurity & Ethical Hacking Training

Network Walks Academy · 2022

CCNA Routing & Switching Training

Cisco Networking Academy · 2019

Networking Essentials

Cisco Networking Academy · 2018

Academic

Education

MSc Cybersecurity Management - Expected Start October 2026

ECE Paris - Ecole d'Ingenieurs (Eiffel Campus), France

Expected start: October 2026

French Language Studies - A1 Completed

Universite de Bourgogne - CIEF, France

Completed 2026

BSc. Information Technology Education

University of Education, Winneba, Ghana

2017 - 2021

Communication

Languages

English

Fluent

French

A1 completed; A2 developing

Twi

Native

Impact

Key Achievements

Selected infrastructure and support achievements from academic, healthcare, commercial and field-engineering environments.

40,000+ Users Supported

Supported infrastructure serving 500+ staff and 40,000+ students across multiple USTED campus buildings.

10+ Infrastructure Projects Delivered

Delivered network, Wi-Fi, structured-cabling, CCTV and technical-support projects for schools and commercial clients.

64+ Cameras on a Major School Deployment

Deployed 64+ CCTV cameras across two Kwasi Oppong Schools locations together with supporting network infrastructure.

30+ Ubiquiti Access Points Deployed

Deployed and supported 30+ Ubiquiti wireless access points and point-to-point links across campus environments.

1,500-Seat Lecture Block Network

Designed and implemented LAN and Wi-Fi infrastructure for a large university lecture block.

France Field Engineering

Delivered hands-on rack-and-stack, remote-hands, cabling, labeling, network-device installation, AP installation and desktop-support assignments in France.

Let's discuss your project

Whether you need network infrastructure, systems support, field engineering, or a digital platform, I bring hands-on technical delivery and clear documentation.

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